Data Centre Services.
Distinct from our Full IT Outsourcing service, our Data Centre Services are a set of utility based managed services designed around the needs of businesses who have an expert in-house IT function but who still require additional support for managing certain elements of their environment. These complementary service offerings are designed to help organisations focus on delivering IT services that offer real business value back to their business, as opposed to “running around keeping the lights on” managing services that offer no business advantage.
With Utility Managed Services, some clients come to us for specific services such as managed backup or systems monitoring, whilst others see us as an additional flexible resource, working in partnership with the manager responsible for IT services, and supplementing the in-house IT support team.
- Utility managed services to cover all of the core IT operation functions that a typical IT department is responsible for, covering the full spectrum from the desktop to the data centre
- Flexibility of approach to meet individual company requirements – not a one-size-fits-all approach
- Leverage economies of scale through BSG Private Cloud, dedicated facilities, shared services, and a wide technical skill base
- Customers engage to discuss both pre-defined and bespoke services as required
- Every service or solution is done so with operate in mind, so no matter if it is designed for you to manage in-house or for BSG to manage as a managed service you can be sure that the same high standard approach, procedure and quality control have been applied
- All services governed by a Service Level Agreement (SLA) ensuring you get a true 24x7 IT infrastructure designed to meet your business objectives
- Choice of a standalone professional services project, a tactical out-tasked managed service around specific utility IT functions, or a full outsourced managed service where we take responsibility for delivering all of your IT
- Example services include; Managed Backup, Managed Storage, Manged Citrix/VDI, Managed Email and Systems Monitoring.
The key for BSG clients is that they decide which Utility Managed Services they need.
The BSG methodology for helping customers best maximise their IT investment is based on working with them to help define their Business IT Roadmap. By benchmarking current environments and building a desired state model showing where they need their IT to be, it allows organisations to establish clear, achievable roadmaps to transform their IT from a cost centre into a strategic business asset.
To find out a more about how BSG can help you define your Business IT Roadmap click here.
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