Managed Services
BSG Managed Services takes responsibility for selected IT
services, managing the delivery of those services in their
entirety. The managed services offered by BSG are comprehensive
and focused on increasing the efficiency and productivity
of IT departments today by:
Reducing costs by automating and consolidating IT requirements
Increasing the service levels of IT to the business by increasing security, availability and reliability
Increase the capabilities of IT enabling organisations to work effectively
Reduce the effort required to manage, operate and maintain IT
What comprises a BSG managed service?
BSG provides the following Managed Services:
What value do I gain from purchasing a BSG Managed Service?
To derive value from IT, you need to deliver against defined
business needs and objectives. But how can you ensure that
this happens when your organisation's core skills are
not IT? BSG delivers managed services that meet its clients'
business goals and objectives, providing value that enables
organisations to have:
- Increased focus - to gain the maximum benefit from any IT equipment purchased, it is imperative that there is a focus within the organisation on how that equipment is used, what business needs it is addressing and how you measure the success of that investment. By employing BSG as a managed service provider, you are ensuring that this focus on IT is a permanent priority within your business; that it is never compromised as other business priorities take precedence, and that through innovative thinking, IT continues to work for the business effectively meeting future, as well as current, business needs.
- Improved process - if IT is to be an asset to the business rather than a liability, it cannot be managed haphazardly as an "add-on" to the business. To derive maximum benefit from that asset, IT must be run in a controlled fashion, underpinned by solid processes and procedures in order to deliver consistently measurable results and ultimately add value to the business in which it is employed. As a managed service provider, BSG necessarily runs IT in this way offering immediate benefit to its customers.
- Wider skill base - in an increasingly complex and global environment, the chances are that a business will need to operate a wider range of hardware and software, in order to connect to a wider range of people and operations who are spread over a wider geographical area on a 24x7 basis. It is here where, as a managed service provider, BSG can offer a better service to its clients for less operational cost. Through BSG, our clients gain instant, but flexible, access to a pool of professional IT resources who operate on a 24x7 basis; resources which would otherwise be either unaffordable or at best uneconomic hires for most businesses. By leveraging BSG's skill base as and when a client needs it most, BSG provides its clients with a virtual IT department which has the added advantage of being highly cost-effective.
