Reporting
BSG Monitoring retains all the gathered monitoring data within a Microsoft SQL Server 2005 Data Warehouse. The BSG core environment also includes a dedicated Microsoft SQL Server 2005 Reporting Server that allows this data to be accessed and a wide variety of reports produced for customers. Reports can be produced on any of the information within the database, either as a standard report or as a custom report. Ad hoc user created reports can also be produced.
For the Detect and Detect and Respond offerings, BSG has created a number of standard reports that are available to customers on a self service basis via the web based Monitoring Portal. Customers are also provided with the ability to create their own reports through the portal as well.
The Detect, Respond and Plan offering contains a wider range of reporting, including trending analysis to allow customers to understand their current environment as well as obtaining valuable information of expected future performance of their environments. For customers using this service, the trending data is reviewed regularly by a BSG Technical Consultant and a commentary appended to the reports which forms the basis of the information discussed in the Quarterly Strategic Review Workshops.